Terms and Conditions

Last Updated: 2025-12-15 11:12

Terms and Conditions

Effective Date: 20 January 2025


These Terms and Conditions (“Terms”) govern your access to and use of the SendZa platform, website, and services (“Service”). By accessing or using SendZa, you agree to be bound by these Terms. If you do not agree, you may not use the Service.


1. Definitions

  1. “SendZa”, “we”, “us”, or “our” refers to SendZa and its operators.
  2. “User”, “you”, or “your” refers to any individual or business using the Service.
  3. “Platform” refers to the SendZa software, website, and related services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use SendZa. By using the platform, you confirm that you meet these requirements.


3. Account Registration

  1. You are responsible for maintaining the confidentiality of your account credentials.
  2. You agree to provide accurate and up-to-date information when creating an account.
  3. You are responsible for all activities that occur under your account.


4. Use of the Platform

You agree to use SendZa only for lawful business purposes. You must not:

  1. Use the platform for spam, fraud, or deceptive practices
  2. Send unsolicited or illegal messages
  3. Violate WhatsApp policies or applicable communication laws
  4. Upload or distribute malicious software
  5. Attempt to access systems or data you are not authorised to access

SendZa reserves the right to suspend or terminate accounts that violate these rules.


5. WhatsApp & Third-Party Services

SendZa integrates with third-party services such as WhatsApp and payment providers. Your use of these services is subject to their own terms and policies. SendZa is not responsible for changes, restrictions, or downtime caused by third-party platforms.


6. Subscriptions & Billing

  1. SendZa is billed monthly from the date you join.
  2. You may choose automatic payments or manual monthly payments.
  3. Subscription reminders are sent 2 days before expiry.
  4. Failure to renew may result in temporary suspension or loss of access.

All fees are non-refundable unless otherwise stated.


7. Free Trials

  1. Free trials are provided for evaluation purposes only.
  2. Trial features and limits may differ from paid plans.
  3. SendZa reserves the right to modify or end trial access at any time.


8. Data & Content Ownership

  1. You retain ownership of your business data and customer contact data.
  2. By using SendZa, you grant us permission to process data solely to provide the Service.
  3. You are responsible for ensuring you have consent to message your contacts.


9. Data Protection & Privacy

Your use of SendZa is subject to our Privacy Policy, which explains how personal data is collected, used, and protected. By using the Service, you consent to such processing.


10. Service Availability

While we aim to provide reliable uptime, SendZa does not guarantee uninterrupted access. We may perform maintenance, updates, or suspend services temporarily when necessary.


11. Limitation of Liability

To the maximum extent permitted by law:

  1. SendZa is not liable for indirect, incidental, or consequential damages
  2. We are not responsible for lost profits, data loss, or business interruption
  3. Use of the Service is at your own risk


12. Termination

SendZa may suspend or terminate your account if:

  1. You violate these Terms
  2. You fail to make required payments
  3. Your use creates legal or security risks

You may cancel your subscription at any time through your dashboard.


13. Changes to the Terms

We may update these Terms from time to time. Updated Terms will be posted on this page. Continued use of SendZa constitutes acceptance of the revised Terms.


14. Governing Law

These Terms are governed by the laws of the Republic of South Africa, without regard to conflict of law principles.


15. Contact Information

For questions regarding these Terms, please contact:

📧 Support Email: Support@sendza.co.za